Automated, Smarter Drug Discovery Process for US Biotech Company1

Unified DevSecOps Platform Cuts Downtime by 60% and Offers 8x Deployment Speed

Overview

A leading multinational bank faced mounting pressure to modernize its IT delivery, improve agility, and enhance system reliability. Fragmented teams, slow feedback loops, and manual processes led to project delays, operational risks, and sluggish time-to-market for critical banking solutions.

Client Background and Challenges

The client is a multinational bank that serves over 25 million customers worldwide, offering personal and commercial banking, wealth management, and corporate investment services. However, their legacy IT delivery models created five core bottlenecks:

Fragmented Development Teams
Slow Feedback Cycles
Extended Time-to-Market
Siloed Systems and Governance Gaps
Operational Risks and Downtime

Our Approach and Solution

As a trusted DevSecOps transformation partner, TechM Consulting executed a holistic, multi-pronged strategy across three pillars, agile, automation, and governance, to deliver seamless IT delivery:

Enterprise-Grade Agile Transformation

Designed a custom agile framework integrating SAFe and Lean methodologies to align with the client’s complex IT landscape
Standardized IT workflows to improve cross-functional collaboration and developer productivity
Introduced an agile maturity model for continuous assessment and optimization

DevSecOps Automation and Cloud-Native Enablement

Implemented automated CI/CD pipelines to eliminate manual errors and speed up deployments
Established a Digital Command Center for real-time monitoring, proactive alerts, and intelligent risk mitigation
Leveraged observability-driven quality assurance for early defect detection and smoother production releases

Scalable Governance and Risk Management

Introduced a collaborative governance framework for faster decision-making and adaptive risk control
Integrated automated policy enforcement and real-time auditing to strengthen compliance and security
Launched an enterprise-wide knowledge-sharing platform to drive continuous learning and upskilling

Business Impact and Highlights

By leveraging cloud-native, AI-powered DevSecOps, the client achieved tangible, enterprise-wide benefits:

18% increase in IT productivity through ZeroOps and process automation
60% reduced application downtime, ensuring superior system resilience
8x faster deployments, reducing cycle time by 40%
99% defect detection during QA, boosting system stability and user experience
2,900+ RFCs resolved with <1% defect leakage, mitigating production risks

The transformation set a new industry benchmark, enabling the client to adapt quickly to market changes, enhance digital banking agility, and deliver exceptional customer experiences.

Driving Scalable Digital Transformation in Financial Services

Discover how TechM Consulting’s agile-led DevSecOps
approach redefined IT delivery for a global banking leader

Case Study